Privacy policy

Privacy Policy

Rise Vista LLC ("Rise Vista," "we," "us," or "our"), located at 305 Grand Boulevard, Long Beach, NY 11561., is committed to safeguarding the privacy and confidentiality of our users. Our AI Voice Agent Service is built for small businesses, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information Collection
We collect personal information that you provide directly to us when you register, use our services, or communicate with us through our website. This may include your name, email address, phone number, business details, and any other information you choose to share. When our AI voice agents answer calls on behalf of our clients, calls may be recorded and transcribed, and information callers provide (such as name, phone number, and reason for calling) is shared with the business they called. We also collect non-personal data automatically, such as device information and usage patterns, to improve our services.

Use of Information
The information we collect is used to deliver, maintain, and improve our services, provide customer support, and communicate service updates. We do not sell or rent your personal information to third parties.

SMS / Text Messaging
If you provide your mobile number and consent to receive text messages, we use it only to send the messages you requested, such as appointment confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Data Security
Rise Vista LLC uses reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration, and we regularly review our security practices.

Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, contact us using the information below. We will respond to your request promptly.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page.

Contact Us
Rise Vista LLC
305 Grand Boulevard
Long Beach, NY 11561
US
Email: [email protected]

Rise Vista values your trust and is committed to protecting your data.